About these terms
This website, eziniaga.com, is operated by Ezi Niaga Consultancy (registration NS0274004-A), a sole trading business whose registered office is at Suite 33-01, 33rd Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. "We", "us" and "our" mean Ezi Niaga Consultancy. By using the website you agree to these terms. If you do not agree, please do not use it.
Using the website
You may browse the website and send us enquiries for your own business. You must not copy, resell or misuse the content, try to break or overload the site, or use it for anything unlawful. The text, design, images and logos belong to us or are used with permission.
Enquiries and services
Sending an enquiry does not create a contract. We reply to enquiries as soon as we can, normally within one working day. The detail of any service, its scope and timing is agreed with you in writing before work starts.
Plans and payment
The three monthly plans are shown in Malaysian ringgit (RM) on the website. When you start a plan, you pay by card through Stripe Checkout. The plan renews each month until it is cancelled. Prices shown do not include any tax that applies, which is added where required by law.
Cancellation and refunds
You can cancel a plan at any time by emailing support@eziniaga.com. Cancelling stops future charges. You keep access to the plan until the end of the period you have already paid for. Payments for a month that has already started are not refunded, except where the law requires a refund or we agree one in writing.
Third-party links and services
The website links to third-party sites and uses third-party services such as Stripe for payments. We are not responsible for their content or practices. Stripe's own terms apply to your payment.
Accuracy of information
We take care to keep the information on the website accurate and up to date, but we do not guarantee that it is complete or error-free. The website and its content are provided as they are, without warranties beyond those required by law.
Availability of the website and services
The website, our services and the hosting behind them may not be online all the time. Maintenance, updates, power or internet faults, third-party outages and events outside our control can make them slow or unavailable. We do not guarantee uninterrupted access, and we are not responsible for any loss caused by the website or a service being unavailable, delayed or changed.
Liability and protection from costs
To the fullest extent the law allows:
- We are not liable for any direct or indirect loss, cost, expense, damage or lost profit, lost revenue, lost data, lost opportunity or loss of goodwill arising from your use of, or inability to use, the website, our content, or our services, including any downtime, delay or error.
- Where a liability cannot be excluded, our total liability to you for all claims together is limited to the fees you have actually paid us for the service in the three months before the claim.
- You are responsible for the content, data and accounts you give us, and for any claim by a third party that arises from your business or your use of our work. You agree to cover our reasonable costs of defending any such claim.
Nothing in these terms limits liability that the law does not allow us to limit, such as liability for death or personal injury caused by our negligence, or for fraud.
Changes to these terms
We may change these terms from time to time. The version on this page applies when you use the website. The date at the top shows when it was last updated.
Governing law
These terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from them.